Responsible gambling
Responsible gambling at zodiaccasinogb.co.uk
At zodiaccasinogb.co.uk, this page explains Zodiac Casino's gambling controls and support options. Zodiac Casino advises UK visitors that its service is restricted to people living in Ontario, Canada. Its minimum age threshold is 18, with a higher local age requirement taking precedence. Zodiac Casino can request age evidence and void play and winnings where a person is ineligible.
Keeping play manageable
Zodiac Casino presents gambling as entertainment. Set an affordable spending budget and a time allowance before playing, and keep track of both. Trying to win back losses can increase them. Gambling is not a means of clearing debts, and no formula or playing system guarantees a successful result.
Take breaks, including during a winning session, and leave room for other activities. Avoid gambling while upset or depressed, or while using alcohol or drugs. Zodiac Casino offers a self-assessment for people concerned about their gambling or interested in examining their habits.
Setting deposit limits
Zodiac Casino offers deposit limits covering a day, a week or a month. Players arrange these through casino support, which can discuss the available options. Raising a limit or removing it involves a delay of 24 hours before the change becomes effective. A request to increase the amount therefore does not make additional depositing capacity available straight away.
Taking time away
Zodiac Casino provides cooling-off breaks lasting from 24 hours to six weeks. A separate self-exclusion option lasts six months. Once Zodiac Casino applies self-exclusion, it cannot be undone. The casino suggests discussing the choice with a gambling support group if there is uncertainty about the decision.
To arrange exclusion, first speak with Zodiac Casino support about the available restrictions. The next step is an email request sent using the address registered to the casino account. Exclusion is not established merely by sending that request. Zodiac Casino must send confirmation to the registered address before the restriction should be treated as applied.
Exclusion across accounts
Zodiac Casino asks excluded players to avoid creating further accounts. Its policy does not accept responsibility for gambling where a player bypasses its exclusion controls. It also asks players to arrange exclusion with other gambling operators where they hold accounts and to request comprehensive exclusion through the Kahnawake Gaming Commission.
Zodiac Casino may keep an account permanently closed if reopening is considered unsuitable. It can also initiate exclusion where it believes continued gambling is not in the player's or casino's interests.
Support beyond the casino
Zodiac Casino names the National Council on Problem Gambling and Gamblers Anonymous as sources of further help with gambling problems. These organisations provide a route to seek support beyond a casino account conversation.
For questions about the information on this page, contact zodiaccasinogb.co.uk at [email protected]. Requests to apply Zodiac Casino account limits or exclusion belong with Zodiac Casino support.